Data protection

Data protection

Privacy policy

The security and protection of personal data (hereinafter referred to as “data”) is taken very seriously by GERSTLAUER Spedition + Logistik GmbH (hereinafter referred to as “GERSTLAUER”). We comply with all applicable data protection laws when collecting, processing and using (hereinafter collectively referred to as “processing”) the data.

This Privacy Policy informs you about the processing of your data when you visit our websites www.gerstlauer.com, www.gerstlauer-logistik.de, www.gerstlauer-international.de, www.gerstlauer.at, www.gerstlauer.mobi (hereinafter referred to as “Website”) and when using other services offered by GERSTLAUER. 

We reserve the right to make changes to this privacy policy at any time. We will announce such changes on our website. Any changes will take effect at the same time as they are published, unless otherwise notified. We therefore recommend that you check this privacy policy regularly for changes.

  1. Personal and other data
    Personal data is information relating to a specific person or information that identifies a person – directly or indirectly – for example by means of an identification number or on the basis of physical, physiological, mental, economic, cultural or social identity characteristics such as name, place of residence, telephone number or e-mail address.
  2. Processing of data
    We only process your data to the extent required and permitted by law, i.e. to the extent that this is necessary for contractual purposes or for the use of our website, or if you expressly authorize us to do so. The same applies to the exchange of data within our group of companies.

We process your data in detail for these purposes:

2.1 Registration form
You can create a profile using the registration form on our website. This profile can be used for shipment tracking and/or shipment registration. You will be asked to provide some information about yourself and your company.  

We only use the data collected with the registration form to provide these additional services.

2.2 Contact form
You can use the contact form on our website to send us questions. To answer your question, we need certain contact details, such as your telephone number or e-mail address. Information that is not mandatory is marked as “optional” – you can also send us your question without providing the relevant information.  
Every inquiry is sent to our head office and forwarded to the responsible department at GERSTLAUER strictly in accordance with the principle of necessity.
We only use the data collected via the contact form to process your inquiry.

2.3 Online applications
You can send us your application online using the online application form on our website. Every application received will be sent to our head office and forwarded to the relevant GERSTLAUER department strictly in accordance with the principle of necessity.
Data that we receive via the online application form will only be used to process your application.

  1. Data retention
    Your data will only be retained for as long as is necessary for the purpose for which it was collected. We will delete data that is no longer required unless a statutory retention period applies. In this case, the data will be blocked for purposes other than compliance with the statutory retention obligation and deleted after the relevant retention period has expired.
  2. Right to information, correction and deletion
    You can request information about which data is stored about you and have incorrect data corrected. You can also request the deletion of data that is no longer required for the intended purpose or whose processing otherwise violates applicable data protection law.